Post Approval Coordinator (Customer Service)

Genesis10 is seeking a Post Approval Coordinator for a 12 month contract position, working with an insurance provider in the Franklin, WI area.

Compensation: $16.00 - 17.00 per hour, W2, depending on skill level and experience.

Work Schedule: 8:30-5:00pm, Monday to Friday

Responsibilities:

• Responsible for obtaining completed documents and forms that are required for our insurance policies can be placed in-force
• Communicate via email and phone with insurance agents, their staff, and internal customers to understand and address their requests
• Requests include explaining processes and procedures, reviewing documents to ensure they are in good order, resolving documents that are not in good order, preparing documents for electronic signatures, and answering status questions
• Understand the request and determine the appropriate course of action or potential solutions using available resources

Requirements:

• High School Diploma
• 1-3 years of related experience
• Strong analytical and decision-making skills
• Interact tactfully and professionally with internal and external customers
• Strong written and oral communication skills
• Demonstrated ability to multi-task
• Strong customer service skills and proven-ability to build rapport
• Ability to prioritize and manage time effectively
• Demonstrated computer experience with solid keyboarding skills
• Proficiency with Windows and Microsoft Office

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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