What are the responsibilities and job description for the Production support/Disaster recovery: TX/Pennington position at Genesis10?
Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in Plano, TX and Pennington, NJ. This is a 12 month contract position.
Responsibilities:
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities:
- Support includes research, triage, defect resolution, compliance and all other production support functions
- Provide on call support for incident/issue triaging and will coordinate with various support teams across the organization
- Communicate with line of business and management the overall status and health of the application
- Look for areas of improvement in monitoring, application stability, and speed of determining root cause
- Perform trouble shooting, analysis, research and resolution using advanced query and programming skills and conducts root cause analysis
- Work closely with Technology Infrastructure Teams, Development Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades etc.
- Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
- Assess initial severity, gather impacts, creates tickets (MyITSM), engages necessary support teams, and escalates as necessary to ensure timely restoration
- Participate in Disaster Recovery and Resiliency Exercise
- Hands on experience with Unix and Shell Scripting
- Hands on experience with Database (Oracle & Terdata)
- Hands on experience in Hadoop
- Experience in ETL tool - Informatica
- Experience in monitoring tools like ITRS Geneous, Splunk
- Experience in Job scheduling tool - Autosys
- Aware of ITIL concepts like Incident and Problem Management
- Excellent communication skills
- Demonstrate ability to communicate effectively with both technical and non-technical partners
- Ability to express new ideas, concerns and opinions directly to wider team in team meetings face-to-face and via remote-working tools
- Hands-on experience in Incident and problem management
- ITIL Process Knowledge
- Excellent verbal and written communication
- Good understanding of financial/banking industry
- Creative and strong problem solving skills
- Ability to operate in high-pressure situations
- Results oriented, and must be able to effectively interact with Senior Management and Business Partners
- Ability to troubleshoot issues and perform RCA at a short interval
- Ability to think out of box and provide innovative solutions
- Ability to work independently and take up ownership of tasks
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $49 - $57
