What are the responsibilities and job description for the Business Analyst position at GENESYS Consulting Services, Inc.?
Specific Knowledge, Skills, and Abilities (KSAs)
- A minimum of 5 years of IT and business analysis experience.
- Knowledge of leveraging both IT solutions and business process improvements.
- Must demonstrate expertise in business process improvement, business systems requirements definition, testing, and training.
- Knowledge of methods of data collection and data analysis.
- Skilled with Azure DevOps, Microsoft Visio, SharePoint, the Microsoft 365 Office Suite, and familiar with business analyst software tools.
- Skilled with writing queries for a Microsoft SQL Server database.
- Proven communication skills, both orally and in writing, with technical and non-technical staff, and all levels of management.
- Must possess strong analytical and problem-solving skills.
- Ability to communicate complex ideas to technical and non-technical staff, as well as all levels of management, both orally and in writing.
- Ability to elicit requirements using interviews, document analysis, requirements workshops, surveys, and site visits.
- Ability to map or diagram business processes, use cases, tasks, and workflows.
- Ability to test custom software and manage bug fixes using the defect life cycle.
- Ability to train end users on custom software. Ability to create user manuals for custom software and develop training materials.
- Ability to establish and maintain effective working relationships with others.
- Ability to work independently and in a team to meet deadlines.
- Ability to plan, organize, and coordinate multiple work assignments.
- Ability to organize data into logical formats for presentation in reports, documents, and other written materials.
- Ability to conduct fact finding research.
- Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflows, and other activities relating to the continuous improvement of processes.
- Goal oriented, action focused, pragmatic, and self-disciplined.
GENESYS Consulting Services, Inc. is proud to be an equal opportunity employer.
