What are the responsibilities and job description for the Lead Medical Receptionist position at Geneva Woods Ear Nose & Throat - A Division of...?
www.ENTspecialistsAK.com
Primary Duties:
oversee 3 fulltime employees
ensure daily staffing and preparation of office
act as liaison between employees and Providers to make sure patients are scheduled accordingly and to office standards
ability to work as a team
excellent customer service
working knowledge of how to navigate insurance companies websites for authorizations and eligibility
prior experience working in a multi-provider office
ability to multi-task in a fast paced office
must be able to use a computer effectively
follow through
Daily Duties:
prioritize daily employee staffing
ensure opening and closing duties are done
manage referrals
answering and handling patient calls
appointment scheduling
patient check in/check out
daily communication with Admin Manager
Additional Responsibilities:
- HIPAA Compliance: Follow HIPAA rules and regulations.
- Maintaining Front Office: Keep waiting room neat, tidy, and stocked with brochures.
- Communication: Change phones over to answering service in the evening; provide necessary information to the service.
- Professionalism: Maintain a clean and professional front office.
- Timeliness and Teamwork: Start work on time; assist in all areas as needed.
- Positive Work Environment: Foster and maintain a positive work environment.
- Other Duties: Perform other duties as assigned.
Specialized Responsibilities:
- Insurance Verification: Call to verify insurance for in-office procedures and CT scans
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Otolaryngology
Schedule:
- Monday to Friday
Experience:
- Management: 2 years (Required)
- Medical receptionist: 4 years (Required)
Ability to Relocate:
- Anchorage, AK 99508: Relocate before starting work (Required)
Work Location: In person