Market Host

A Market Host is a customer-focused position, ensuring the customer experience meets Mongolian Concepts standards. Positioned on the guest side of the Market Bar, the Market Hosts’ primary responsibility is to interact and guide customers in the Market Area, assisting in their bowl creation, to ensure a great meal, and better experience, is delivered. Market Hosts’ additional responsibility is to maintain the Market Area itself, keeping it clean, fresh, and full as well as following all food safety and sanitation standards. A Market Host accurately and efficiently sets up, maintains, and breaks down the Market Area. Market Hosts ensure all product specifications are up to Mongolian Concepts standards.

Responsibilities

• "Assists customers in the Market Area
• Partners with Servers and Bartenders to enhance the overall customer experience
• Knowledge of Market Area products, flavor profiles, and specifications
• Follows all recipes and specifications
• Always maintains a calm and inviting demeanor
• Ensures a positive customer experience by ensuring items are always available, of high quality, and made to our specifications
• Maintains a clean, fresh, and full Market Area following current rotation systems in place
• Complies with food safety and sanitation regulations and guidelines
• Capable of performing line checks per health code standards
• Safely and accurately handles equipment, appliances, smallwares, supplies, and tools
• Follows company cash handling policies and procedures
• Maintains valid state and local food handlers and alcohol certifications as applicable
• Performs other duties as assigned by management
• Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
• "