Future Opportunities - Retail Branch Manager

Sometimes the right opportunities are just around the corner!

We invite you to submit an application so that we can stay in touch

about future positions that may become available within Genisys .

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a future Branch Manager position at one of our many branches! This position has the opportunity to earn incentive pay.

Position Purpose : Position requires

responsibility for directing and administering the day-to-day sales and

operational efforts of the Branch. Plans, directs, and manages the member

services activities of the branch with oversight of a full range of products

and services to members and prospective members through needs based selling.

Holds direct responsibility as a leader / coach to achieve branch sales,

business, financial and marketing goals, and to improve the share of market for

the branch area. Oversees branch service quality, physical security, internal

controls and audit integrity, and appearance.

Job Duties

include but not limited to) :

• Works with their Regional

Manager, VP Sales & Service, and other Senior Team members, to develop,

communicate, and implement branch sales plans and directives.

and workflow of daily routine operations.

sales related problems. Implements and monitors sales and service quality

plans. Implement credit union plans at the branch level to assure consistency

and productivity commensurate with staffing levels, facilities, and market

area.

sales related problems. Implements and monitors sales and service quality

plans. Implement credit union plans at the branch level to assure consistency

and productivity commensurate with staffing levels, facilities, and market

area.

member services and teller functions.

effective coaching and communication.

with Branch employees to inform and train. Discusses areas needing improvement

and changes in procedure : Monthly Observation Coaching, weekly one-on-one

coaching, and weekly sales meetings.

requests and questions are promptly resolved

and seeks to broaden member base, implements Credit Union member service

quality standards and ensures adherence to service quality programs. Proactive

in maintaining member satisfaction through branch employee knowledge levels,

courtesy, appearance, responsiveness, accuracy, and communications. Handles

unusual or difficult member situations beyond the scope of branch personnel.

Works with HR to resolve serious personnel problems which are escalated to the

Retail Branch Manager.

duties in Branch positions as needed.

Qualifications :

related experience in a financial institution, with a minimum of two years of

supervisory experience

Skills / Abilities :

leadership, and supervisory skills

organized

to detail

to operate related computer applications and basic business equipment

marketing skills

to maintain an effective and efficient work flow

EOE M / F / Disability / Veteran