What are the responsibilities and job description for the Customer Service Expert position at Genius Talent?
Job Summary
Genius Talent is looking for an experienced Customer Service Representative to join its team. The successful candidate will have a strong background in personal lines insurance and excellent communication skills.
Key Tasks
- Deliver exceptional customer service to clients, responding to their inquiries and resolving any issues.
- Work closely with insurance carriers to obtain quotes and underwriting information.
- Process policy changes, renewals, and new business applications efficiently.
Essential Qualifications
- Achieve Active Property and Casualty License
- Have at least 2 years of experience in the insurance industry, focusing on personal lines.
- Possess excellent communication and interpersonal skills.
