What are the responsibilities and job description for the BOH-1 - HI position at Genki Sushi USA, Inc?
Primary Job Function: Under the direction of the Dual-6 and/or Store Manager T-4, the BOH-1 position is considered a Beginner level. Supervision is relaxed on assignments of a routine and straightforward nature but is closer in terms of a more difficult and complex nature. The goal for this incumbent is to learn and become competent in all duty stations. Provide assistance and guidance to Trainees—90-day probationary period.
General Duties:
- Complies with all company policies and procedures Genki Sushi USA, Inc. set forth.
- Required to maintain kitchen cleanliness and organization consistently.
- Ensures proper sanitation of the entire kitchen area according to company standards.
- Works with management to ensure cleanliness of the restaurant’s interior and exterior premises.
- Ensures that customers are consistently satisfied with their dining experience daily.
- Demonstrates and ensures proper customer service standards by Genki Sushi USA, Inc. are followed.
- Professional and calm while dealing with disgruntled customers and complaints.
- Notifies Store Manager T-4 of any customer complaint.
- Attends all pre/post-shift briefings and scheduled meetings.
- Complies with all updates, changes, and/or new material, policies, and/or procedures set forth by management.
- Learn and become competent in all duty stations
- Provide assistance and guidance to Trainees
Essential Duties:
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Performs all essential job functions as required by a BOH staff member:
- Prep Cook
- Sushi Cook
- Fry Cook
- Dishwasher
- Able to efficiently run every station in the back of the house, including but not limited to the following: fryer, dishwasher, prep, maki, gunkan, nigari, and take-out.
- Ensures that all food is prepared correctly according to the company’s recipes, procedures, and standards.
- Ensures products delivered by the bullet express system consistently meet food product quality, presentation, and portion control (applicable to restaurants with the bullet train system).
- Properly rotates all food products using the FIFO method.
- Consistently maintains kitchen and center cleanliness, sanitation, and side work duties on time.
- Able to prepare and complete daily opening, mid, and closing duties as management assigns.
- Assist with properly storing and organizing timely deliveries of fresh and frozen items.
- Follows safe stock levels according to company standards.
- Communicate and report to the Store Manager T-4 on all BOH operational issues and service concerns daily and/or immediately if necessary.
- Performs other assignments and duties as determined by the Store Manager T-4.
Other Duties/Functions:
- Responsible for checking and working all scheduled shifts as posted.
- Notifies the Store Manager T-4 of any personnel changes.
- Attends mandatory staff meetings.
- Adheres to all State OSHA, food, and sanitation requirements.
Job Knowledge, Skill, and Ability:
- Be organized, clean, and neat in work environment
- Able to remember, recite, and promote menu items
Working Conditions:
- Primarily works indoors in a restaurant environment.
- Will be exposed to abnormal temperatures as required by job duties (kitchen refrigerators, freezers, fryer).
- Exposure and use of chemicals will be required for kitchen cleaning and sanitation.
Work Hours:
- Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs.
- Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts.
Requirements:
- Neat, clean, and well-groomed appearance.
- Basic knowledge of food and beverage, service standards, customer relations & etiquette.
- Able to serve alcohol (applicable to stores with liquor licenses) if required.
- Tuberculosis (TB) Clearance by the Department of Health’s Food Handler guidelines (Hawaii only).
- Appropriate state’s Food Handlers Card (Washington only).
- Able to accurately identify color-coded food plates for correct plating of food.
- Read, write, and speak English fluently.
- Ability to communicate clearly, both verbally and in written form.
Physical Job Requirements:
- Constant: Standing and walking
- Frequent: Bend, stoop, reach and twist
- Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift
- Operate and clean kitchen equipment including but not limited to Rice washer, mandolin slicer, rice mixer, meat grinder, sushi robot, fryer, gas appliances, and plate dishwasher.
- Be able to operate, load, and unload trash compactor.
