Program Manager

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and data, technology, and AI expertise.

Welcome to the relentless pursuit of better.

Responsibilities

• Design and implement effective database solutions and models. The role requires him/her to have a wide knowledge of business intelligence, data integration, data warehousing, modeling, databases, and the technical aspects of BI tools.
• Examine and identify database structural necessities by evaluating client operations, applications, and programming.
• Prepare accurate database design and architecture reports for management and executive teams.
• Oversee the migration of data from legacy systems to new solutions.
• Monitor the system performance by performing regular tests, troubleshooting, and integrating new features.
• Recommend solutions to improve new and existing database systems.
• Collaborate with cross-functional and cross-country teams to identify data integration sources and perform integration scenarios.
• Must take responsibility and ownership of components/processes within the team and mentor the team members
• Pragmatic approach to problem solving
• Participate in the development of key projects.
• Provide status reports to clients weekly.

Qualifications we seek in you!

Minimum Qualifications

• BE/B Tech/MCA
• Excellent written and verbal communication skills

Preferred Qualifications/ Skills

• Experience working as a Technical Program Manager to oversee ongoing Software Delivery Management for our direct-to-consumer product platform of multiple tech stacks like J2EE, JAVA, ReactJS / HTML5, CSS3, and Bootstrap.
• Hands-on technical experience delivering Mainframe solutions using technologies including COBOL, CICS, DB2, VSAM, JCL, and STORED PROCEDURES.
• Should have experience managing multiple managed service projects with the due KPIs
• Program management and prioritization Responsible for managing and controlling a group of related projects within the Solution Delivery Process.
• Develops and maintains the program charters, plans, and schedules, manages the Risks, Issues, and Changes associated with the program, monitors and controls the program's Progress.
• Sets team objectives, executes management and formal reviews, racks and disposes of program issues, tracks action items and budgets,
• Knowledgeable in design patterns, algorithms, programming languages, networking, and operating systems.
• Experience in playing a critical role in supporting multiple Scrum teams with their daily agile software development activities.
• Hands-on experience to efficiently build and ship great software.
• Significant experience in Scrum Management and Release Management is essential.
• An understanding of e-commerce, mobile app development, Jira, and Confluence are all pluses.
• Experience in estimating, planning, resourcing, and monitoring of a project or operational support activities.
• Develops and maintains the Project. Charter, Plans, and Schedules and Manages the Risks, Issues, and Changes associated with the project or operational support activities.
• Monitors and Controls the Project Progress or compliance with Service Delivery objectives.
• Responsible for the quality of the program, Deliverables, approve process definitions, procedures, and standards.
• Oversee strategic and operational aspects of Projects, from defining their requirements to evaluating the finished product.
• Assist with the execution of Agile values, principles, methods, and practices.

Organize and facilitate Scrum practices such as standups, release and sprint planning, reviews, demos, and retrospectives.

• Continuously improve, including by guiding Customer scrum teams in ways to be more productive and to produce higher quality products that maximize the value to Customers.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.