What are the responsibilities and job description for the Application Product Manager position at Genpro Inc.?
For over 35 years, Genpro Inc. has lived on the pulse of the freight marketplace, deploying smart solutions that keep our customers moving forward. Our focus every day is to provide cost-effective solutions, maintain clear and transparent communications, and be the go-to, reliable logistics provider. From expedited services for perishable products to drop-trailer projects during surges, to optimizing your inbound network to control costs - our innovation provides the solution.
If you are looking for an innovative and entrepreneurial environment where you can utilize and develop your skills, be recognized and rewarded for your efforts, and be an integral part of the corporate strategy, Genpro Inc. is the place for you.
This is not a remote role and you must be based within commutable distance of Rutherford, New Jersey.
POSITION SUMMARY :
The Application Product Manager is the Subject Matter Expert (SME) for the Company’s diverse range of supply chain logistics technologies. He / She is responsible for assisting in implementation, integrations, deployment training, and enhancement requirements of all customer-facing applications. Understanding and championing our solutions to enable and improve business processes. This position is expected to be the Super User of a variety of applications, including Turvo, CRM, Carrier Trading Tools, Telematics Tracking Applications, Reporting Applications, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Act as the company's TMS Super-user.
- Will develop and implement development training on applications for the entire organization.
- Uses his / her strong knowledge of how the TMS functions, and how it can be configured and delivered to better facilitate business processes.
- Analyzes data to provide resolution or / or solutions based on business requirements.
- Assesses business needs that fall outside the standard solution, integration complexity, and architecture constraints. Provides proposed solutions.
- Prepares and delivers presentations and training for users, management, and executive-level audiences.
- Researches new features, functions, and products relating to TMS and all other customer-facing applications.
- Advises on logistics industry best practices and process methodology
- Estimates scope of project and effort of task level implementation; recommends appropriate action items.
- Escalates / resolves issues & tickets with internal customer and hired vendor.
- Performs UAT prior to deployments, resolves roadblocks.
- Creates and delivers reports for different departments using TMS data.
- Leads weekly meetings with Vendors on Enhancement / Issues – pushing for resolutions and timelines
- Takes initiative and leads various new product implementations.
- Collaborates across all departments to bridge the gap between technology and operations proposals.
- Relies on his / her logistics background in an IT environment to implement and improve processes for the company as a whole.
QUALIFICATIONS
You’ll truly appreciate what Genpro Inc. has to offer :
Exceptional Culture - We prioritize connection through our quarterly town hall meetings, monthly festivities, and holiday gatherings, fostering a strong sense of community.
Diversity & Inclusion - We value the unique perspectives of each team member, believing that this diversity is essential for a collaborative atmosphere filled with innovative ideas.
Opportunities for Growth - Our hire-to-retire philosophy ensures that employees have unparalleled chances for career progression and professional growth.
Rewarding Referral Program - Our team loves what they do, and there’s nothing better than inviting friends to join in on the excitement!
Employee-Focused Organization - Our team members are central to our mission, and we believe that a satisfied and engaged team delivers exceptional performance.
Additional Benefits - We provide a competitive PTO, health / dental / vision coverage, and a 401K match.
Career Growth Opportunities
You will have the opportunity to embark on a dynamic career path with abundant growth possibilities. We are committed to fostering the professional development of our employees, and your journey with us will be marked by ongoing learning and advancement. Genpro believes in recognizing and nurturing talent from within, providing a clear trajectory for career growth. As you demonstrate your skills and contribute to our collective success, doors will open for expanded responsibilities, leadership roles, and the chance to work on increasingly complex and impactful projects. We encourage a culture of continuous learning, offering various training programs, mentorship opportunities, and access to resources that empower you to chart your course within the company. Your success is our success, and we are dedicated to supporting your career aspirations every step of the way.
Genpro Inc. provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military / veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers, and leaves of absence.
