What are the responsibilities and job description for the Account Receivable Analyst (Part Time - 25 hours weekly) position at GenPsych?
Accounts Receivable Analyst will be responsible for analysis of receivables due from balance due to patients. The work includes a combination of voice and non-voice follow-up along with undertaking appropriate denial and appeal management protocols.
Job Functions and Duties:
- Assisting patients in understanding medical Insurance benefits
- Processing patient payments
- Processing patient refunds
- Ensuring patients fulfill their contractual obligations with respect to payment plans
- Addressing patients’ concerns about their accounts
- Handling insurance claims
- Adjusting accounts
- Generating bills, identifying billing or coding issues and request re-bills, secondary billing, or corrected bills as needed
- Taking patients’ phone calls and reviewing all emails.
- Updating patient records.
- Document all follow-up activity taken on an account in the patient account notes
- Provide documentation appropriately and submit corrections; or if payor error, escalate for re-processing in a professional and timely manner
- Request additional information from patients and payors as needed
- Identify payor issues and trends, and escalate those issues to Management
- Ensure compliance with State and Federal Law Regulations for Managed Care and other Third-Party Payors
- Perform follow-up work and other duties upon request.
- Collaborate with the team to streamline billing processes and improve revenue cycle management efficiency
- Attends weekly and monthly staff meetings.
- Maintains confidentiality and adheres to all HIPAA guidelines/regulations.
- Performs other duties and projects as assigned.
Qualifications:
Candidates must have a High School Diploma or GED with a minimum of two years of experience. Education or coursework in medical coding is desired.
Candidates must possess the following:
- Excellent multi-tasker with high attention to details.
- Excellent verbal and written communication skills.
- Punctual and time-sensitive.
- Target oriented with an AR resolution mind set.
- Team player with a strong analytical background.
- Strong knowledge of Health care AR.
- Keen eye for process and quality improvement.
- Organized and detailed oriented. Proficiency in billing software and electronic medical record (EMR) systems
- Strong knowledge of medical coding, insurance claim submission, reimbursement processes and third party operating procedures/practices is preferred
- Ability to operate multi-line telephone system.
- Professional attitude
- Ability to establish and maintain effective working relationships with patients and employees.
- Ability to operate basic computer systems.
- Collaborate MD experience Preferred
Job Types: Part-time, Contract
Benefits:
- Employee assistance program
- Employee discount
Schedule:
- Monday to Friday
Work Location: In person
