Mission Support Specialist

Mission Support Specialist Indianapolis, IN

Skills/Responsibilities:

Property-Related

· Assist the Local Accountability Officer (LAO) with the full lifecycle management of all Personal Property by completing necessary training, acquiring an SAP property management role, and performing that role in accordance with pertinent CBP guidance.

· Assist the federal employees in maintaining 100% accountability of all Personal Property by maintaining personnel files (CBP Form 259) for both accountable and administratively controlled property.

· Assist the federal employees in the acquisition and disposal of personal property in accordance with published CBP guidance and policy.

· Perform inventories twice each year for all OFAM personnel locations to maintain property accountability utilizing the current system of record (SAP).

Onboarding

· Support and maintain the OFAM Strategic Onboarding Initiative – by actively engaging in all activities relevant to new employee orientation, reception, integration, and in-processing by completing "Pre-Work" performance measures as well as serving as the ROM POC for delivering New Employee Orientation (NEO) for Federal Employees and Contractors. In “Hoteling” environments, provide access to CBP OnBoard (Seating Reservation System), and assign lockers.

· Review new hires, separations, and transfers for all OFAM federal employees (currently the "EOD Report") and determine what, if any, actions are required, then implement and communicate those actions within each working group

· Provide direct support to OFAM and Enterprises Services personnel with Homeland Security Presidential Directive -12 (HSPD-12) Personal Identity Verification (PIV) issues; troubleshooting, maintenance, and PIV creation and issuance (at locations with card creation services).

Daily Operations

· Greet visiting OFAM employees, stakeholders, and business partners in each location; answer questions about local facility, grant temporary or permanent access to OFAM-controlled CBP facilities and space, as appropriate.

· Provide in-person office coverage in support of normal day-to-day operations in assigned CBP locations.

Fleet

· Mission Support Specialists may be required (based on location) to complete specified PALMS and/or GSA training in order to operate Government-Owned Vehicles (GOV).

· Operating (driving) a GOV may be required in order to transport individuals, equipment, or goods, if needed. Operating (driving) a GOV may also be required for periodic fueling and maintenance.

· Maintain receipts for GOV and enter expenses in SAP for approving official.

· Maintain usage records and report on GOV usage in accordance with the DHS SAVE Act in SAP and FMLive.

· A state-issued, valid driver license is required in order to operate a GOV.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 2 years (Preferred)
• onboarding: 2 years (Preferred)
• office support: 2 years (Preferred)

Ability to Commute:

• Indianapolis, IN 46278 (Required)

Work Location: In person

Salary : $20 - $25