What are the responsibilities and job description for the Area Clinical Operations Support Specialist position at Gentiva?
Our Company
Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.
Overview
We are looking for an Area Clinical Operations Support Specialist (for state of IN) to join our team. This position will directly report to the Regional VP of Clinical Operations and is responsible for providing expert clinical support and guidance to area teams within the assigned region. This role ensures high-quality patient care, compliance with regulatory standards, and alignment with organizational goals.
- Serve as a clinical resource and support to ensure adherence to best practices in patient care.
- Support agencies in meeting and exceeding all applicable regulatory and company requirements, by ensuring the implementation of the company’s systems, policies and standards in readiness preparation for all inspections, surveys, and review, including state licensure, federal certifications, and accreditations.
- Develop and facilitate training programs for clinical staff, focusing on skills development, policy updates, and compliance standards.
About You
- Bachelor’s degree in human resources or equivalent combination of education and experience
- 3 years of experience in Healthcare Recruiting or similar area
- 1 year of experience managing projects or acting in a lead capacity
- Familiar with and comfortable working in: applicant tracking systems, social media, job boards, coordinating events, collaborating with multiple departments, supporting executive level leadership, reporting metrics, conducting internal weekly meetings, monthly team evaluations, hosting new leadership orientation introduction, public speaking, vendor negotiations, budget controls and other similar duties as required.
- Familiarity with employment related regulations (state and federal) required
We Offer
- Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
- Opportunity to participate in a Fleet Program
- Competitive Salaries
- Mileage Reimbursement
- Professional growth and development opportunities
Legalese
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet stage specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
