What are the responsibilities and job description for the Patient Services Coordinator HH position at Gentiva?
Our Company
Heartland Home Health is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.
Overview
We are looking for a Team Coordinator Home Health to join our team. This position will directly report to the Administrator or Executive Director and is responsible for administering day-to-day operations of assigned home health programs/site and coordinates services of all team members.
- Schedules visits and communicates with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care.
- Manages all components of the calendar-changing of service codes, visit dates, clinicians.
- Ensuring staff are completing visits in a timely manner.
- Handles rescheduled, declined, missed, and reassigned visit requests
About You
- High School Diploma or GED
- Knowledge of roles of all disciplines providing home health services
- Excellent patient assessment skills
- Thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, ACHC, and human resource), management principles.
- Strong verbal and written communication skills.
- Detail- and deadline-oriented with the ability to prioritize and multi-task
We Offer
- Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
- Opportunity to participate in a Fleet Program
- Competitive Salaries
- Mileage Reimbursement
- Professional growth and development opportunities
Legalese
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet stage specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
