What are the responsibilities and job description for the Store Manager position at Gentle Monster?
ABOUT US:
IICOMBINED, beginning with the global fashion eyewear brand GENTLE MONSTER in 2011 and expanding to TAMBURINS and NUDAKE, seeks to explore innovative ideas to challenge reality through the creation of beautiful and unpredictable outcomes that have yet to be seen. IICOMBINED continues to take on new challenges by establishing its own view of the world.
IICOMBINED means expressing ourselves through combining IMAGINATION and INTERPRETATION of the world.
GENTLE MONSTER is a global fashion eyewear brand that offers an unforeseen and startling brand experience. With more than 70 direct stores in 13 countries as of June 2024, GENTLE MONSTER leads the global eyewear trend through differentiated branding with new product releases, experimental and sophisticated spaces, and campaigns.
TAMBURINS is a fragrance brand exploring undefined territories of beauty. Through a combination of storytelling inspired by scattered scenes from around the world and sophisticated and delicate perfumery techniques, the brand captures the true depth of scent. TAMBURINS fosters emotional communication beyond a simple experience by reinterpreting contents through the realms of objects, painting and performance in exhibition-style stores.
NUDAKE is an F&B brand recreating dessert culture with its ‘Make New Fantasy’ ethos. We transport consumers to a new fantasy by creating unprecedented cakes by combining fashion and art. By experimenting and producing contents that deviates from established processes and rules, NUDAKE touches consumers beyond the ordinary F&B experience.
KEY RESPONSIBILITIES
1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate.
2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance.
3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers’ need and provide prompt and friendly service ensuring that customers leave the store satisfied
4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles.
5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement.
KEY WORKING RELATIONSHIPS
The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S.
SKILLS & EXPERIENCE
· Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area
· High School graduate or equivalent; college degree preferred
· Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment
· Ability to motivate staffs through strong leadership and interpersonal skills
· Strong communication skills, both written and verbal (company’s primary communication channel is Slack and E-mail)
· Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred)
· Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business
REQUIREMENTS
· This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift.
· Required to work a minimum of 40 hours per week including weekends.
· Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches.
· Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving.
· May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale
· Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher.
· Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
· Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- Must Answer: Will you now or in the future require visa sponsorship?
Education:
- High school or equivalent (Required)
Experience:
- Retail management: 4 years (Required)
- Fashion retail: 4 years (Required)
- Microsoft Office: 3 years (Required)
- Luxury Retail: 2 years (Required)
Ability to Commute:
- Los Angeles, CA 90014 (Required)
Work Location: In person
Salary : $70,000 - $80,000