What are the responsibilities and job description for the Full-Time Customer Service Representative position at Gentry Heating?
Gentry Service Group is a heating and air conditioning company who has been proudly serving the residents and businesses of Western North Carolina since 1963. We are focused on providing quality, dependable service at a competitive price. Our family of contractors and technicians strive to deliver integrity, respect, and consideration to all customers all the time. We value community involvement and participate in a variety of local programs to help the less fortunate; including annual trips abroad to build homes for underprivileged residents. If you are looking for something more than just a job and want to be a part of this growing team, apply today!
Job Summary: As a representative for our Company, you will be responsible for customer service activities such as responding to inquiries, processing orders, and scheduling.
Pay Rate $18.00 - $22.00 depending on experience
Benefits: Medical, Dental, Vision, 15 Paid Vacation Days, 9 Paid Holidays, 401k with Company Match, tool account with 0% interest, access to 24/7 chaplain, faith-based organization with a high emphasis on the importance of family.
Work Hours 8:00 am - 5:00 pm Monday to Friday
Required Qualifications
- High school diploma or equivalent
- Aggressive self-starter
- Fast learner
- PC literate with experience with Microsoft Outlook, Word, and Excel
- Good phone skills
- Customer service knowledge with strong follow up skills
- Conduct self in a professional manner at all times
- A minimum of two years of related customer service experience
- Able to answer multi-line
Qualifications desired
- Excellent verbal skills
- Professional phones skills
- Strong interpersonal skills
- Energetic personality
***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***
Salary : $18 - $22