Computer Technician

Job Title: Computer Technician $15 per hour

Reports To: Director of Technology and Innovation

Contract: 245 Days

Title: Computer Technician

Reports To: Technology Systems Administrator

Contract: 245 Days

JOB SUMMARY:

The Computer Technician I primary function is to maintain the computing infrastructure of the district's data network. This position performs various technical tasks relating to the specification, configuration, installation, troubleshooting, repair, and general maintenance of the district's computer systems, peripheral devices, and networks. One primary role for this position is to be responsible for the district's Chromebook repairs. Candidate must be very detail-oriented and a great multi-tasker. We are seeking a candidate with a strong public servant mindset and a genuine service attitude, committed to prioritizing the well-being of children—if you are passionate about making a positive impact in the lives of kids and truly love what you do, this job may be of interest to you. Check out our website at www.gentrypioneers.com and follow us on Facebook to learn more about who we are.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential duties of this position include the following. Employees in this position perform some or all of the following tasks. Other duties may be assigned as needed.

• Identify and resolve hardware and software problems.
• Repair Chromebooks
• Assist with installation of audio/video hardware and software (projectors, interactive panels, speakers, etc.).
• Assist with installation and configure security hardware and software (cameras, access control, alert beacons, etc.).
• Assist designated personnel responsible for maintaining the District inventory database.
• Prepares computers for installation using imaging software and performing various configuration tasks
• Install computer systems, peripherals, and software; includes preparatory tasks, transportation, physical networking, and power management and protection.
• Recommending new software and hardware.
• Determining the most cost-effective course of repair and updates.
• Training district faculty/staff in use of software and hardware.
• Coordinates repair, replacement, or return of hardware and software with vendors to resolve operating problems encountered by end users.
• Maintaining computer peripheral equipment e.g. printers, documents cameras, projectors, etc.).
• Establish and maintain working relationships with end users.
• Drive an automobile on District business
• Regularly exercise discretion and judgment in the performance of other essential job functions. Support the District's strategic plan.
• Maintain knowledge of, and communicate current research findings and forecasts related to the effective use of technology within the school's educational program.
• Provide current cutting-edge information to support decision-making on academic and administrative technology matters.
• Eliminate the status quo in order to implement new technology applications, best practices, and supports.
• Other duties as assigned

Knowledge, Skills, and Abilities:

• Knowledge of hardware and software installation, testing, and operation
• Knowledge of application of computer software
• Ability to assist users and trainers with software and hardware
• Knowledge of various software products such as Windows, Azure and Google Suite.
• Ability to work without close supervision
• Ability to adapt to repeated interruptions
• Excellent customer service skills
• Excellent verbal and written communication skills
• Ability to drive an automobile
• Ability to train educators and support staff in the use of software and hardware
• Ability to work collaboratively with colleagues throughout the organization

Professional Responsibilities:

• Professionally represent the schools and District in interactions with parents, community, staff, and students.
• Resolve conflict in a professional manner as issues arise.
• Comply with applicable District, state, local, and federal laws, rules, and regulations.
• Respond willingly to emergency situations outside of the standard work schedule.
• Aid and assist where needed, even when outside of their formal domain.
• Perform duties as assigned Director of Technology or designee.
• Be punctual and ready to perform your duties every day.
• Be available to respond to situations and problems that may arise any time outside of the allocated and scheduled weekly time frame.

All candidates, regardless of the position they are applying for, must demonstrate the following additional essential skills to align with the mission and vision of Gentry Public Schools:

• Consistently monitor district email to stay informed and respond promptly to important communications.
• Submit requested data and information in a timely manner.
• Attend all scheduled meetings organized by supervisors and district administrators.
• Complete necessary paperwork as directed.
• Demonstrate proficiency with workplace technology and adapt as needed.
• Prioritize safety by ensuring all doors and windows are securely locked.
• Respect the established chain of command in all interactions.
• Stay informed about and understand the district's crisis management plan.
• Exemplify professional excellence in the school, community, and on social media.
• Focus on their designated responsibilities and collaborate effectively while respecting the boundaries of their role.
• Serve as a strong advocate for the school district, promoting its values and achievements both internally and in the broader community.
• Maintain a positive attitude and actively contribute to a supportive and constructive work environment, avoiding negativity.
• Demonstrate reliable attendance to maximum student instruction and enhance learning outcomes.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent
• Available to work extended hours as necessary
• Valid driver's license and good driving record
• Experience in Technology in a K-12 environment or equivalent preferred
• Experience working with Chromebooks and other mobile devices in education preferred
• Experience with Google Apps and Gmail services preferred
• Experience with a range of software, hardware, and operations systems (Windows, Mac, IOS). • Strong verbal and written communication skills.
• Professional presence and service orientation.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk and hear.
• The employee is frequently required to stand, walk, sit, use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal.
• The employee is occasionally required to stoop, kneel, crouch or crawl.
• Exposure to heavy dust from equipment and user workstations is possible.
• The employee must regularly lift and/or move up to 35 pounds and occasionally up to 75 pounds.
• Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is a standard office setting and school/classroom combined with a server room.
• The noise level in the work environment is usually low to moderate and occasionally high.

OTHER

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify, or delete any aspect of this job (or the position itself) at any time as it deems necessary.