What are the responsibilities and job description for the Automotive Products Specialist position at Genuine Parts Company?
About Our Team
We are a dynamic and growing organization seeking talented individuals to join our NAPA team. As a NAPA Automotive Parts Specialist, you will play a key role in delivering exceptional customer experiences and driving business results.
Your Key Responsibilities
- Provide expert advice and solutions to our retail and wholesale customers on automotive parts and services.
- Use your knowledge to assist other team members in answering customer questions and resolving issues.
- Deliver outstanding customer care and interactions with every customer who visits our stores.
- Bring high energy and a customer-focused approach to our fast-paced stores.
- Welcome customers into our stores and engage them to provide a positive shopping experience.
- Utilize technology, cash registers, telephones, and paper catalog systems to efficiently serve customers.
Your Qualifications
- You genuinely enjoy helping customers with their automotive needs.
- You have gained experience in the automotive industry or have developed your knowledge through hands-on experience with cars and trucks.
- You are willing to learn about all things automotive if you don't already have a background in this area.
- You want to join a team where you can grow and develop your career - the opportunities are endless.
What You'll Need
- A valid driver's license
- Previous experience in a parts store or automotive industry (or a willingness to learn)
- A high school diploma or equivalent (technical or trade school courses or degrees a plus)
- Excellent verbal and written communication skills
- A love for fast-paced retail environments
- Great listening skills and empathy for customers
What We Offer
- A great company culture and brand
- Competitive pay ($17.25 per hour)
- Outstanding health benefits and 401K plans
- A stable company with a Fortune 200 reputation and a family-like atmosphere
- A culture that promotes from within and encourages creativity and problem-solving
- Great training and ongoing development with support from multiple leaders and your team
Salary : $17
