What are the responsibilities and job description for the Client Relationship Manager position at Genuine Parts Company?
About the Position
The Customer Service Representative is responsible for managing customer inquiries and fulfilling orders efficiently at Genuine Parts Company.
This position involves:
- Managing customer relationships to drive repeat business.
- Adjusting non-contract customer pricing to meet demand.
- Participating in sales support activities to enhance customer satisfaction.
Main Responsibilities:
- Processing customer orders accurately and efficiently.
- Maintaining up-to-date knowledge of company products and services.
- Providing exceptional customer service to ensure customer satisfaction.
Key Skills:
- Excellent communication and problem-solving skills.
- Able to work under pressure to meet deadlines.
- Strong analytical skills to interpret data and make informed decisions.
