What are the responsibilities and job description for the Counter Service position at Genuine Parts Company?
We are a leading provider of authentic automotive parts, and we're seeking talented professionals to join our Genuine Parts Company team as Automotive Parts Specialists. This role offers an excellent opportunity for those who have a passion for the automotive industry and want to grow their career in a dynamic environment.
Key Responsibilities:
- Provide expert knowledge and sourcing assistance to customers for specialized equipment.
- Collaborate with NAPA team members to answer customer inquiries and provide outstanding service.
- Interact with management and technicians to ensure seamless communication and support.
- Maintain a customer-centric focus and high energy level in a fast-paced environment.
- Conduct thorough research to ensure accurate part sourcing and availability information.
About You:
- You genuinely enjoy helping fleet customers with their parts and service needs.
- You have experience in the automotive industry or have gained expertise through hands-on repair work.
- You're eager to learn and grow your parts knowledge by working with a team of NAPA professionals.
- You thrive in an environment where opportunities for growth and development are endless.
Requirements:
- Valid Driver's License
- Previous experience in a parts store or automotive industry, or a willingness to learn
- High School Diploma or GED; technical or trade school courses or degree preferred
- Excellent verbal and written communication skills
- Great listening skills and empathy for customers
- Able to work in a shop environment on or around an airport
Bonus Points:
- Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience with airport ground support equipment
- Knowledge of cataloging, sourcing, and/or inventory management systems
- Customer-centric approach (internal and external)
- ASE Certifications
What We Offer:
- Competitive Pay
- Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement, and more
- Culture of promotion from within, using creativity, finding solutions/fixes, and no two days or career paths alike
- Great training and ongoing development with support from multiple leaders/team members
- Hourly rate of $20.09 (pay progression after 12 months) or other determined starting rates based on individual skills, experience, and qualifications
Salary : $20
