What are the responsibilities and job description for the Customer Sales Representative Job Opening position at Genuine Parts Company?
About the Role:
We are seeking a self-motivated Customer Sales Representative to achieve success in a pay for performance outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services.
This is an exciting opportunity for individuals who enjoy building and sustaining customer relationships, have a passion for 'the hunt' and winning customers, and truly love and understand basic selling concepts.
A Day in the life:
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
- Identify specific needs of customers and align solutions with NAPA's offerings
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
- Engage customers and keep them connected through all of NAPA's eSales programs
- Perform educational seminars, clinics and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone
Requirements:
- Prior experience in a Retail store or outside sales
- 2 years of experience in a customer focused role and the ability to perform in a quota-driven environment
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required
