Customer Service Parts Advisor (Apply in minutes)

We are so much more than a Parts Store and we are looking for even _more_great talent to join our NAPA family! As a NAPA

• Automotive PartsSpecialist
• you are looked at as the “face of the retail store” and the goto person as soon as our customers enter our retail stores for all of theirautomotive needs. You don’t need to be able to tear and motor down and rebuildit (however, if you can, that’s awesome) – but we do need you to have abackground and knowledge of automotive parts. A NAPA Automotive PartsSpecialist is a great opportunity whether you are looking to spend your careerwith us as a Parts Specialist, want to work fullpart-time or you just want toget your foot in the door with us to explore other careers at some point – Wewelcome you!
• What you will be doing :
• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counterover the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system
• This is the right opportunity for you if you :
• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working the automotive industry or have gained your experience tinkering withrepairing cars & trucks through the year
• You are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!
• What you’ll need :
• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers
• And if you have this, even better (not a deal breaker if you don’t) :
• Background andor passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto bodycollision
• Knowledge of cataloging ANDOR inventory management systems, a plus
• Entirely customer-centric (externalinternal)
• ASE Certifications
• What’s in it for you :
• Awesome people and brand
• Competitive Pay
• Outstanding health benefits and 401K
• Stable company. Fortune 200 with a “family” feel
• A Culture of promotion from within, using your creativity, finding solutionsfixes, and where no 2 days or career paths are the same!
• Great training, and ongoing development with support from multiple leadersyour teamIf this role sounds like a fit, please take the time to complete our superquick and easy application. We are excited and humbled that you areconsidering NAPA as hopefully your future employer.
• Next Steps :
• Please apply if you think this is a great fit for you and we will be in touch!If you decide that this role is not for you, please check out some of ourother great careers by visiting jobs.genpt.comNot the right fit? Let us know youre interested in a future opportunity byjoining our Talent Community on [jobs.genpt.com](http : jobs.genpt.com) orcreate an account to set up email alerts as new job postings become availablethat meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion,marital status, national origin, citizenship status, age, pregnancy, sexualorientation, gender identity or expression, genetic information, disability,military status, status as a veteran, or any other protected characteristic.GPCs policy is to recruit, hire, train, promote, assign, transfer andterminate employees based on their own ability, achievement, experience andconduct and other legitimate business reasons.