What are the responsibilities and job description for the Field Sales and Support Representative position at Genuine Parts Company?
About the Role
As a Field Sales and Support Representative at Genuine Parts Company, you will play a critical role in driving sales growth and revenue for our organization. You will be responsible for building relationships with existing customers, identifying new sales opportunities, and developing strategies to increase sales and market share. You will also work closely with our internal teams to ensure seamless execution of sales and marketing initiatives.
Key Responsibilities
As a Field Sales and Support Representative at Genuine Parts Company, you will play a critical role in driving sales growth and revenue for our organization. You will be responsible for building relationships with existing customers, identifying new sales opportunities, and developing strategies to increase sales and market share. You will also work closely with our internal teams to ensure seamless execution of sales and marketing initiatives.
Key Responsibilities
- Build and maintain strong relationships with existing customers to identify new sales opportunities.
- Develop and execute strategies to increase sales and market share.
- Work closely with internal teams to ensure seamless execution of sales and marketing initiatives.
- Fulfill customer orders promptly and accurately.
- Source products from various locations, including branch inventory, distribution centers, and supplier inventory.
- Negotiate prices and purchase agreements within established parameters.
- Generate sales through proactive promotion of Motion Industries' products to existing customers.
- Expedite backorders, pulling inventory and preparing orders for shipment as needed.
- Handle customer returns and process refunds or exchanges.
- Adjust non-contract customer pricing to meet customer demands while maximizing profit for Genuine Parts Company.
- Minimize branch freight costs by determining the most cost-effective method to fulfill customer orders.
- Interact regularly with customers to ensure order accuracy and customer satisfaction.