What are the responsibilities and job description for the Order Fulfillment Manager position at Genuine Parts Company?
Job Summary
We are seeking a highly skilled Senior Customer Service Representative to join our team. This individual will be responsible for providing exceptional customer service and support, while also driving sales and revenue growth.
Key Responsibilities:
- Develops and maintains strong relationships with customers to drive repeat business and revenue growth
- Provides expert product knowledge and recommendations to customers
- Manages customer orders and ensures timely delivery
- Collaborates with internal teams to resolve customer complaints and concerns
Requirements:
- High school diploma or equivalent required
- Five years of related experience or an equivalent combination of education and experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong product knowledge
