What are the responsibilities and job description for the Parts and Service Advisor position at Genuine Parts Company?
Genuine Parts Company is seeking a skilled Parts and Service Advisor to join our retail store team. This role offers a unique opportunity to work with customers and provide expert advice on automotive parts and services.
Key responsibilities include:
- Providing auto parts answers and solutions for customers in person at the counter/over the phone
- Assisting other team members with parts knowledge to answer customer questions
- Welcoming customers into our store and engaging them to provide a positive consumer experience
- Becoming familiar with our technology systems, including computer, cash register, telephone, and paper catalog system
What we're looking for:
- A genuine passion for helping customers with their auto parts and service questions
- Previous experience in the automotive industry or a willingness to learn all things automotive
- Excellent verbal and written communication skills
- Able to work in a fast-paced retail environment
- Great listening skills and empathy for customers
Benefits:
- Competitive pay
- Outstanding health benefits and 401K
- A culture of promotion from within and ongoing development opportunities
