What are the responsibilities and job description for the Retail Automotive Parts Expert position at Genuine Parts Company?
We're looking for a highly motivated Retail Automotive Parts Expert to join our NAPA family. As a key member of our team, you will be responsible for providing expert advice on auto parts to customers, supporting your colleagues, and promoting a positive consumer experience. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, this is the perfect opportunity for you.
About the Role:
- Answer auto parts questions and provide solutions for customers in person and over the phone.
- Assist other team members with customer inquiries, utilizing your expertise to ensure seamless service.
- Engage with customers, promote excellent customer care, and create a welcoming atmosphere in our stores.
Your Qualifications:
- Experience in the automotive industry, preferably in a parts store setting.
- Strong knowledge of automotive parts and systems.
- Able to work effectively in a team environment, communicating complex information to customers.
- High School Diploma or equivalent, with technical or trade school education a plus.
