What are the responsibilities and job description for the Senior Customer Service Representative: Conveyance position at Genuine Parts Company?
SUMMARY :
Motion is widely recognized across the US for the variety and quality of our hose, belting, custom fabrications, on-site belting services, and consumer products. Specializing in the value-added fabrication of belt, hose, and cut & molded products. Motion products are used across a wide array of industries and applications. We strive to provide a workplace built on teamwork, comprised of team players who take pride in a job well done while consistently achieving results that exceed our customer's expectations.
JOB DUTIES
- Places customer orders via telephone, fax, email, electronic methods, or walk in inquiries.
- Influences Motion gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Collaborate with stocking inventory management to meet customer requirements.
Responsible for sourcing and purchasing products in branch inventory, distribution center inventory or supplier inventory.
EDUCATION & EXPERIENCE :
KNOWLEDGE, SKILLS, ABILITIES :
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BUDGET RESPONSIBILITY :
COMPANY INFORMATION :
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.