What are the responsibilities and job description for the Service Desk Analyst position at Genuine Parts Company?
Job Summary
The Customer Service Specialist will provide exceptional customer service, resolve customer complaints, and ensure high customer satisfaction.
Key Responsibilities
- Manage all aspects of customer service
- Resolve customer complaints and issues
- Work with suppliers to resolve customer concerns
- Maintain accurate information and data in appropriate systems
Requirements
- High school diploma or equivalent required
- 2 years of customer service experience preferred
- Strong communication and problem-solving skills
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Additional Information
Genuine Parts Company is an equal opportunity employer and welcomes diversity in the workplace.