What are the responsibilities and job description for the Technical Field Services Representative position at Genuine Parts Company?
About the Job:
We are seeking a skilled Field Services Support-1 to join our team at Genuine Parts Company. As a key member of our field services team, you will be responsible for providing on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems. This role requires strong technical expertise, excellent communication skills, and the ability to work independently.
Key Duties:
On-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
Feasibility and approval of operational quality of system equipment.
Providing on-site technical product support and service to customers.
Assisting customers with the operation and maintenance of the system.
Serving as Genuine Parts Company's liaison with customers on administrative and technical matters.
Qualifications:
A high school diploma or GED and zero (0) to two (2) years of relevant experience are typically required.
Maintenance and reliability background is essential.
Ability to work independently and manage contract location resources is crucial.
Strong critical thinking and problem-solving skills are necessary.
Excellent communication skills are required.
Ability to maintain a professional demeanor in stressful situations is vital.
