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CUSTOMER SERVICE REPRESENTATIVE

Genz-Ryan
MN Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/24/2025

Genz Ryan is Hiring a CUSTOMER SERVICE SUPERSTAR!

YOUR PATH TO INSIDE SALES!

If you're ready to join a high-energy team that values pride, respect, drive, teamwork , and the ability to get sh!t done , this is your moment!

In your role as a Customer Service Superstar, you will be the frontline ambassador for our company. Your mission will be to provide outstanding service while addressing customer inquiries, scheduling appointments, and ensuring a seamless experience for our clients in HVAC, plumbing, and electrical services.

Key Responsibilities :

  • Answer calls, emails and text messages from our customers with a SMILE, a sense of urgency, and passion to help!
  • Make outbound calls to customers to share our latest services, discounts, and more!
  • Schedule appointments through our user-friendly software system.
  • Maintain accurate records of customer interactions and transactions using our software systems.
  • Collaborate with your team and other departments to perform special projects.
  • Stay up-to-date with company offerings, services, and procedures to provide accurate information to customers.
  • Perform miscellaneous duties as assigned.
  • Work through our Customer Service Career Path and enter the Inside Sales Career Path!

Requirements

  • Must be at least 18 years old.
  • A customer service pro with a positive attitude and passion for PEOPLE!
  • Prior experience in customer service or a call center environment is preferred, not required!
  • Excellent verbal and written communication skills.
  • Ability to work effectively in a fast-paced team environment.
  • Proficient with basic computer applications and customer management software.
  • Strong attention to detail and organizational skills.

    • Benefits

  • Be part of a culture that gets sh!t done and has fun doing it!
  • Exceptional training and onboarding to set you up for success.
  • Career growth? Absolutely - we love promoting from within!
  • We use cutting-edge tech to make our jobs easier and more efficient.
  • Regular clarity breaks - because mental well-being matters.
  • Modern office with lounge and game areas, stocked with snacks and drinks.
  • We track everything - including staff happiness on a weekly basis!
  • Epic social events year-round.
  • 100% company-paid health and dental insurance (for both single and family).
  • Paid short-term disability.
  • Flexible Spending Accounts (Medical and Dependent Care).
  • 401(k) with employer match.
  • Paid vacation and holidays.
  • Weekly pay - because waiting is overrated!

    • Schedule & Compensation :

  • Full-time position with various shifts available!
  • We offer both daytime and evening hours!
  • Competitive pay of $38,000.00 - $45,000 dependent upon experience!
  • We LOVE offering PERFORMANCE BASED PAY as you grow through the career path!
  • Comprehensive training provided.
  • Opportunities for growth and development within the company.

    • Don't miss the chance to be part of an amazing team in a fun industry that ain't going anywhere!

    Send your resume to careers@genzryan.com or call 952-767-1000 and ask for our Recruiting Team!

    Check out our Facebook page to learn more about us :

    https : / / www.facebook.com / genzryan /

    www.genzryan.com

    Salary : $38,000 - $45,000

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