What are the responsibilities and job description for the Inside Sales Manager position at Genz-Ryan?
Genz Ryan is hiring an Inside Sales Manager!
READY TO GET SH!T DONE WITH US?
We live by five core values: Pride, Drive, Team Player, Respect, and Get Sh!t Done!
THE MISSION OF THE INSIDE SALES MANAGER:
As an INSIDE SALES MANAGER, you will be the key to elevating technician and company performance. Think of this role as a team COACH, working closely with field techs, you’ll help guide customer interactions over the phone and computer, presenting options for repair or replacement. When a customer shows interest in a system replacement, you’ll take the lead—offering a dynamic virtual presentation via video software to seal the deal.
TYPICAL DUTIES:
- Virtually coach and motivate assigned technicians, holding them accountable for following every step of our in-home process.
- Ensure the whole system is diagnosed properly on every call.
- Present customers with multiple options—premium, mid-range, and economy.
- Lead customers to a clear and confident decision.
- Partner with techs to turn leads into sales, qualifying customers in real-time.
- Use video software to deliver engaging sales presentations.
- Perform 1:1 ride alongs with your team a few days per week.
- Track and report technician activities through our software tools.
HOW TO SUCCEED AS AN INSIDE SALES MANAGER:
- You’re Hungry, Humble, and Smart—we love go-getters who also play well with others.
- Your positive energy is contagious.
- You make decisions for the greater good of the company.
- You take pride in your work and always show up ready to go, at least 10 minutes early!
- You’ve got an awesome sense of humor (a must around here!).
- You’re a self-starter—no micromanaging required.
- You can both give and receive honest feedback—transparency is key!
- *2 years in a high-performing sales role.
- *Prior experience in residential services, HVAC, plumbing, or general construction is highly preferred.
- Experience as a sales mentor? Awesome, but not required.
- Strong selling mindset and relationship-building skills.
- A sense of urgency—you thrive in fast-paced environments and can handle interruptions like a pro.
- Ability to follow and maintain processes with precision.
- Intermediate MS Office skills.
- Great verbal and written communication skills.
- Adaptability—you embrace change with a smile.
- Be part of a culture that gets sh!t done and has fun doing it!
- Exceptional training and onboarding to set you up for success.
- Career growth? Absolutely – we love promoting from within!
- Lucrative, uncapped compensation plan!
- We use cutting-edge tech to make our jobs easier and more efficient.
- Regular "clarity breaks" – because mental well-being matters.
- Modern office with lounge and game areas, stocked with snacks and drinks.
- We track everything – including staff happiness on a weekly basis!
- Epic social events year-round.
- 100% company-paid health and dental insurance (for both single and family).
- Paid short-term disability.
- Flexible Spending Accounts (Medical and Dependent Care).
- 401(k) with employer match.
- Paid vacation and holidays.
- Weekly pay – because waiting is overrated!
Position pays $50K-$150K in annual salary!
Don’t miss the chance to be part of an amazing team in a booming industry!
Send your resume to careers@genzryan.com or call 952-767-1000 and ask for our Recruiting Team.
Check out our Facebook page to learn more about us:
https://www.facebook.com/genzryan/
www.genzryan.com
Salary : $50,000 - $150,000
