What are the responsibilities and job description for the Service Delivery Expert position at Genz-Ryan?
Unlock Your Potential
We're looking for a talented Customer Service Representative to join our team. As the frontline ambassador for our company, you'll provide exceptional service to our clients in HVAC, plumbing, and electrical services.
Responsibilities:
- Respond to customer inquiries and schedule appointments.
- Make outbound calls to share our latest services and discounts.
- Collaborate with your team and other departments on special projects.
- Stay up-to-date with company offerings and procedures to provide accurate information to customers.
Requirements:
- Must be at least 18 years old.
- A customer service pro with a positive attitude and passion for people.
- Prior experience in customer service or a call center environment is preferred but not required.
- Excellent verbal and written communication skills.
- Ability to work effectively in a fast-paced team environment.
- Proficient with basic computer applications and customer management software.
- Strong attention to detail and organizational skills.
Our Culture:
- Fast-paced and dynamic work environment.
- Opportunities for growth and development within the company.
- Regular recognition and rewards for outstanding performance.
