What are the responsibilities and job description for the Sales Specialist position at Geobunga, an Outdoor Living Supply Company?
Job Description
Job Description
Position : Sales Specialist
Department : Sales
Reports to : Store Manager
Exemption Status : Non-Exempt
Date Approved : 3 / 25 / 2024
EEOC Class : Sales Workers
Location : Store
Role Summary : As a Sales Specialist, you will be the face of our business and the primary point of contact with our customers. You will be responsible for accurately handling financial transactions, providing exceptional customer service, and ensuring that our customers have a positive and memorable shopping experience.
Job Responsibilities
- Greet customers and provide fast, friendly service
- Scan and ring up items for customers
- Receive payment and provide correct change
- Answer customer questions and provide information on products
- Process returns and exchanges
- Count and document cash in register
- Process credit and debit card transactions
- Balance cash drawer
- Maintain a clean and pleasant work environment
- Follow safety and security procedures
- Follow cash handling procedures
- Entry level customer service and counter sales
- Moderate use of NetSuite
- Moderate level of product knowledge
- Building customer relationships
- Regular sales outreach to existing customers
- Outreach to potential customers
- Goes into the yard when assisting customers
- Punctual and regular attendance per scheduled shifts
- Other duties as assigned
- Operate with FORTITUDE : Fun, Optimism, Respect, Teamwork, Integrity, Trust, Unity, Drive, and Empowerment
Minimum Job Qualifications
Other Skills and Abilities
PHYSICAL DEMANDS
WORK ENVIRONMENT
Work is performed onsite at a company store and related outside yard and warehouses. Work is performed onsite at a company store and related outside yard and warehouses. Work environment varies as this position often requires time spent indoors at the store seated at a computer, or outside in the elements assisting employees and customers in the yard and warehouse.
Position Type / Expected Hours of Work