What are the responsibilities and job description for the Geodis USA Representative position at Geodis USA, Inc.?
Unlock Business Value Geodis USA, Inc. specializes in unlocking business value in a complex world by ensuring seamless movement of goods worldwide.
Job Summary As a Customer Service Representative, you will be the face of our company, delivering exceptional service to our customers and resolving their issues in a timely manner.
Responsibilities • Provide exceptional customer service via phone, email, or chat • Collaborate with warehouse team to ensure accurate order fulfillment • Develop and maintain relationships with key customers • Identify and implement process improvements • Meet or exceed performance metrics • Participate in training and development programs
Requirements • Excellent communication and interpersonal skills • Strong problem-solving skills • Ability to work independently and as part of a team • Familiarity with logistics and supply chain management • Bachelor’s degree in Business Administration, Marketing, or related field (or equivalent experience)
Why Join Us • Competitive salary and benefits package • Opportunities for professional growth and development • Paid time off and holidays • Health insurance and retirement savings plan • Collaborative and dynamic work environment
