What are the responsibilities and job description for the Account Representative - Custom Brokerage position at GEODIS?
Account Representative – Customs Brokerage
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Serves as the customer service liaison between the Company and the customer
- Processes Custom and OGA (other government agency) entries for clearance of goods into the United States
- Opens files, enters notes, information and document requests in Cargo wise and/or AS400 system
- Classifies invoice based on HTS (Harmonized Tariff Schedule)
- Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed
- Communicates with specified offices, departments, and teams on all issues affecting customs brokerage
- Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number
- Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
- Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
- Convert and verify shipment weight, volume and foreign currency
- Maintain communication with customers, carriers and vendors
- Coordinate pick-ups and invoice files
- Assist customers with questions, complaints, requests, tracking and tracing
- Handles accounting processes accurately and in a timely manner
- Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
- Review documentation or issue documents to meet government regulations and carrier regulations
- Must have knowledge of buying/selling rates to ensure profitability
- Ensure email and telephone calls are promptly and politely answered
What you need:
- Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience.
- Knowledge of U.S. Government Agency requirements
- Knowledge of U.S. Customs and OGA clearance of freight
- PC literate with experience with Microsoft Outlook, Work, Access and Excel
- Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
- Excellent planning and organizational skills
- Ability to read and interpret documents
- Ability to write routine reports and correspondence
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to multitask
- Mathematical skills essential to ensure accuracy in calculations
What you gain from joining our team:
- Access wages early with the Rain financial wellness app
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community
- more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!
OR
- Text DELIVER to 88300 to apply!
