What are the responsibilities and job description for the Account Representative - Customs Brokerage position at GEODIS?
Account Representative – Customs Brokerage
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Serves as the customer service liaison between the Company and the customer.
- Processes Custom and OGA (other government agency) entries for clearance of goods into the United States.
- Opens files, enters notes, information, and document requests in CargoWise and/or AS400 system.
- Classifies invoice based on HTS (Harmonized Tariff Schedule)
- Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed.
- Communicates with specified offices, departments, and teams on all issues affecting customs brokerage.
- Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number.
- Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
- Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
- Convert and verify shipment weight, volume, and foreign currency.
- Maintain communication with customers, carriers, and vendors.
- Coordinate pick-ups and invoice files.
- Assist customers with questions, complaints, requests, tracking and tracing.
- Handles accounting processes accurately and in a timely manner.
- Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination.
- Review documentation or issue documents to meet government regulations and carrier regulations.
- Must have knowledge of buying/selling rates to ensure profitability.
- Ensure email and telephone calls are promptly and politely answered.
What you need:
- Minimum 3 years’ experience in customs brokerage or an equivalent combination of both education and experience.
- Knowledge of U.S. Government Agency requirements
- Knowledge of U.S. Customs and OGA clearance of freight
- PC literate with experience with Microsoft Outlook, Work, Access, and Excel
Bonus if you have:
- Excellent written and oral communication skills demonstrate a proven ability to develop relationships with a range of internal and external customers.
- Excellent planning and organizational skills
- Ability to read and interpret documents.
- Ability to write routine reports and correspondence.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to multitask.
- Mathematical skills essential to ensure accuracy in calculations.
What you gain from joining our team:
- Access wages early with the Rain financial wellness app.
- Free telemedical access to doctors and therapists through FirstStop Health is available on the first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and paternity leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
- Text DELIVER to 88300 to Apply1
