Logistics Coordinator

Job Title: Logistics Claim Specialist

Work location: Dalton, GA 30721

Duration: 1 year

Work Hours: 08:30-17:30

• Bilingual in Korean/English

Job Summary:

• We are seeking a proactive Logistics Claim Specialist to join our team in Dalton, Georgia.
• The primary responsibility of this role is to manage and resolve irregular situations in logistics operations, such as damages, losses, and discrepancies.
• This includes overseeing claim processes and collaborating with internal teams and external partners to ensure timely and effective resolutions.

Key Responsibilities:

• Lead the resolution of irregular logistics situations, including damages, losses, and discrepancies, by identifying root causes and implementing corrective actions.
• Report issues to customers promptly and work with them to determine liability and responsibility.
• Collaborate with internal teams to ensure the efficient handling of all logistics-related claims.
• Negotiate with external partners regarding claims and responsibility for irregular situations.
• Maintain accurate and timely documentation and reports related to damages, losses, and claims.
• Support continuous improvement initiatives to reduce the occurrence of irregularities and improve logistics processes.

Qualifications:

• Strong understanding of logistics operations, with a focus on managing and resolving irregular situations.
• Excellent problem-solving and analytical skills, with the ability to resolve issues efficiently.
• Strong communication and negotiation skills, with the ability to collaborate effectively with internal teams and external partners.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to work independently and as part of a team in a fast-paced environment.
• Bilingual in Korean and English required.

Preferred Qualifications:

• Experience in claim processing or logistics-related customer service.
• Familiarity with the manufacturing industry and production plant logistics operations.

Job Types: Full-time, Contract

Pay: $20.00 - $26.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)
• Logistics: 1 year (Preferred)

Language:

• Korean (Required)

Ability to Commute:

• Dalton, GA 30721 (Required)

Work Location: In person

Salary : $20 - $26