What are the responsibilities and job description for the Technology Consultant position at Geopaq Logic ?
Job Title : Technology Consultant
Contract Period : 6 Months
Work Location : Coppell Texas USA 75019
Work Hours : 08 : 3017 : 30
Key Responsibilities
System Administration and Technical Support :
Perform routine system maintenance and oversee upgrade rollouts to ensure reliability and optimal performance. Manage user accounts permissions and profiles while addressing technical issues promptly. Maintain and update dashboards for accurate and actionable data visualization. Monitor system data and performance metrics identifying trends and addressing anomalies proactively. Carrier Support :
Communicate with Logistics Carrier to identify the issue and troubleshoot Data Integration :
Ensure the data is integrated accurately between all relevant systems (Samsung Internal 3 Party Solutions )
Business Analysis :
Collaborate with stakeholders to identify business needs and translate them into system requirements. Conduct thorough analyses of existing processes recommending best practices Facilitate master data management and governance ensuring data integrity and accuracy. User Support and Training :
Train new users on system tools protocols and best practices to ensure seamless adoption. Administer and analyze Net Promoter Score (NPS) surveys leveraging insights for service improvements. Serve as a liaison for carrierrelated technical issues ensuring effective communication and resolution. Strategic Contributions :
Develop comprehensive reports and dashboards to support decisionmaking processes. Drive innovation by identifying opportunities for automation efficiency and costsaving measures. Partner with crossfunctional teams to deliver scalable and sustainable solutions. Qualifications :
Required Logistics Business Support Experience (5 years) Required Logistics Management Application (5 years DispatchTrack is huge ) Proven experience in business analysis system administration or related technical support roles. (5 years) Prefer to Korean Speaking as an 2 Language
Strong analytical skills and the ability to translate business requirements into actionable technical solutions. Excellent communication collaboration and training skills. Familiarity with data monitoring tools and survey platforms is a plus. Strong project management and prioritization abilities. Key Skills
Internship,Account Management,End User Support,Information Technology Sales,Building Electrician
Employment Type : Full Time
Vacancy : 1
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