Director of University Housing

George Fox University's Student Life Operations Department is seeking a highly skilled and motivated team player to fill the role of Director of University Housing.

About the Job:

The Director of University Housing leads the process of all student housing logistics and system management. This person is the lead in bridging communication of housing logistics between other community partners including but not limited to, admission, plant services, and residence life.

Job responsibilities include, but are not limited to:

• Housing Operational Oversight. (40%)
  • Overseeing all operational components related to the on-campus housing processes.
  • Managing all billing for meal plan, housing, and residential fines in partnership with Student Accounts to ensure charges are properly assessed.
  • Implementing and reviewing policies for all student housing processes, including but not limited to: room changes, early arrival and late stay requests, medical accommodations (in collaboration with the Disability and Accessibility Services Office), financial petitions, and break/summer housing.
  • Assisting in the management of housing budgets.
  • Managing the audit and upkeep of all housing data including but not limited to: housing locations, housing projections, housing and meal plan surveys, and maintenance requests.
  • Overseeing logistical systems, including on-campus laundry, key and ID card accesses, and common and public space utilization.
  • Coordinating and managing all move-in and move-out policies and processes.
  • Coordinating, communicating, and operationalizing all new and returning student housing placement logistics.
  • Developing and communicating strategic plans for the future of university housing.
• Housing System Administration (30%)
  • Managing the housing software system (StarRez) by monitoring user access, onboarding new users, auditing daily imports, exports, and transactions, and planning system upgrades.
  • Coordinating all maintenance and troubleshooting needs in order to assure all elements of the system are operating correctly and efficiently for all users.
  • Responsible for being the housing point-person for WebTMA, TracDat, PeopleSoft, Fox360, and other interdepartmental software as they are implemented.
  • Assisting staff users in creating and implementing policies and workflows within StarRez.
• Communication and People Operations. (10%)
  • Addressing parent and student concerns related to housing and meal plans.
  • Managing and collaborating the new student housing on-boarding and move-in processes.
  • Overseeing all communication related to university housing including but not limited to housing, residence life, and student life email inboxes, phone calls, and walk-ins.
  • Managing the Housing Operations Assistant (student employee) and assisting with oversight of all student employees in the Student Life office.
• Data Reporting (10%)
  • Managing monthly, semester/term, and annual housing assessments and reports.
  • Overseeing reporting processes and procedures for the housing management system (StarRez).
  • Managing and communicating housing projections and data that informs the future of university housing initiatives and occupancy.
  • Implementing, analyzing, and reporting on the housing and meal plan surveys.
• Interdepartmental Collaboration (10%)
  • Serving on University and departmental committees as appropriate to the position.
  • Coordinating with Residence Life leadership in addressing student concerns related to housing.
  • Coordinating with admissions, plant services, and IT in developing and implementing processes for residential students.
• Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
• By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
• Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people.
• Other duties as assigned.

A day in the life of this position:

Managing the housing software and housing processes for a residential population of 1500. Developing and executing communication of the housing process and needs to students and the great campus community. Providing updated data for Operations Leadership to make informed decisions related to housing. Develop strong working relationships with admissions, plant services, and residence life. Serving residential students well and having them "Be Known" throughout their housing experience.

We're looking for candidates who have:

• A Bachelor's degree.
• Technical and systems competency.
• A high level of leadership and responsibility.
• The ability to establish and maintain strong collaborative relationships.
• Strong administrative, interpersonal, and communication skills.
• Excellent computer and organizational skills.
• Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply.
• A commitment to the University's Theology of Racial and Ethnic Diversity.
• A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith.
• A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.

Preference Will be Given to Those Who Have the Following Attributes:

• A Master's degree or 2-3 years of experience in housing.
• Experience with utilizing and managing the housing system StarRez.
• Data Development experience.
• Project Coordination experience.
• Budget Management experience.
• Experience working with college students.

Job information:

• Hours Per Week: 40 hours per week (1.0 FTE)
• Primary Work Location: Newberg Campus
• Working Conditions: Physical requirements are those of a normal office environment.
• Supervisor: Dean of Student Care & Operations

George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.

Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website.

As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.

What is most appealing about working at George Fox University?

• Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values.
• Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
• Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do.

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For your personal well-being we offer:

• A strong Christian vision and mission-led organization with opportunities for your growth and contributions.
• Wonderful Christian peers and a vibrant student population.
• A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by.
• Free Fitness Center membership.
• Free parking.
• Rich employee benefit package.

Application Procedures - kindly apply only through this website

When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume:

• Letter of Interest
• Curriculum Vitae (CV) or Resume
• Other supporting materials may be requested at a later stage of the review process.

Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.

We invite you to Be Known at Oregon's largest private and nationally recognized Christian University!

**This position is subject to close at any time, regardless of the date on the posting.
**Have questions or need assistance with our application process? Contact Georgefoxcareers@georgefox.edu

Equal Employment Opportunity Policy

The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination.

George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills.

In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.