What are the responsibilities and job description for the Registrar's Office Operations Manager position at George Fox University - Staff and Administrator?
Job Description
Job Description
George Fox University's Registrar's Office is seeking a highly skilled and motivated team player to fill the role of Operations Manager. Department culture is focused on innovation, teamwork, proactivity, leveraging individual strengths, and maintaining positive regard for others. The Registrar's Office's purpose statement, to "champion the integrity of the academic journey", connects us to the university's mission and to the students we serve.
About the Job :
The Registrar's Office Operations Manager will serve as an integral part of the Registrar's Office team to champion the integrity of the academic journey by directly supporting students, alumni, staff, and faculty. They will assist the team in optimizing behind the scenes functions and outward facing communications and processes for increased clarity and efficiency for all parties involved. They manage communication of essential information regarding the university's policies, procedures, and deadlines. Finally, this individual will serve as an essential member of the Commencement Planning Committee, participating in the planning and execution of two University wide commencement events each year
Job responsibilities include, but are not limited to :
- Triaging or addressing all incoming questions and concerns for the office and optimizing customer service experience. (30%)
- Managing and executing all general office outgoing communications. (20%)
- Overseeing all Registrar-related commencement planning and task execution. (20%)
- Managing all student graduation-related records including updating systems with graduation data, producing and distributing diplomas and transcripts. (15%)
- Managing all the office's day to day finances and overall budget expenses. (5%)
- Conducting all hiring, scheduling, training, assigning tasks, and general student employee supervision. (10%)
- Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
- By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
- Demonstrated experience working cross culturally with respect, appreciation and humility.
- Other duties as assigned.
A day in the life of this position :
Begin the day responding to emails or voicemails that came in overnight. Check in with the student employees as they come in for their shifts, chatting with them about their day, assigning tasks, and answering questions. Check the processes and communications calendars to track what tasks need your attention. Run queries, enter data and send communications within our student information system. Assist community members who stop by the front desk. Review the Registrar webpages for any out of date content and update. Work on planning and preparation for Commencement events.
We're looking for candidates who have :
Preference Will be Given to Those Who Have the Following Attributes :
Job information :
George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.
What is most appealing about working at George Fox University?
For your personal well-being we offer :
Application Procedures - kindly apply only through this website
When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume :
Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.
We invite you to Be Known at Oregon's largest private and nationally recognized Christian University!
Equal Employment Opportunity Policy
The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination.
George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills.
In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
