Customer Service Representative

Customer Service

FT opportunities available

Looking for Customer Service representatives to assist with client relations.in our service department. Must be High-energy, positive and out-going with strong verbal communication skills

Responsibilities

• Answer phone calls and e-mails, greeting customers and prospective customers and reminding them of upcoming appointments
• Scheduling appointments for customer consultations, visit to the dealership and services requested
• Liaise and coordinate with service team about schedules, customers and any changes
• Follow up with customer regarding their experience.
• Resolve scheduling conflicts as they occur

Skills

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Summary

As a Customer Service Representative, you will be essential in delivering outstanding client services and support to our customers. Your core skills in communication, phone etiquette, and data entry will enable you to effectively address customer inquiries and resolve issues. Your premium skills in multilingual communication and sales, along with relevant expertise in Microsoft Office and call center operations, will enhance our team's ability to meet customer needs and drive satisfaction. Join us in creating exceptional customer interactions.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Wallingford, CT 06492: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $20