Cashier/Barista at Boston Public Market - Must have coffee cafe experience!

Experienced Cashier/Barista with the ability to serve coffee and espresso beverages in a consistent manner and according to recipes. Must have the ability to provide quality customer service and demonstrate a knowledge of coffee products, brew methods, equipment, and tea products. Responsible for serving all products with friendly, individualized attention toward each customer. Experience with cashier duties or willingness to learn.

CORE TASKS

• In the Cashier role, the employee must be able to explain the menu and be well-versed in the products available
• Ensure customers are warmly received and welcomed and engaged in sincere and friendly conversation.
• Respond to questions/orders/concerns in a professional manner.
• Anticipate customer and store needs by constantly evaluating the environment and customers for clues.
• Facilitate easy dialogue regarding product offerings with customers.
• Actively participate in training sessions to advance your coffee education.
• Craft beverages that adhere to the company’s quality standards.
• Communicate effectively with customers and co-workers
• Respond proactively to prevent negative customer service situations.
• Accurately ring sales orders into POS system and counts back change to the customers in a courteous and friendly manner.
• Restock retail shelves when necessary.
• Routinely clean the bar area (do not forget the steam wand), retail shelving, floors, windows, and grinders; vacuum, and take out the trash.
  
  

Requirements Section

Knowledge

• Experience as Server and Cashier
  
  

Skills

• Skilled at latte art or willing to learn
  
  

Abilities

• Contagious energy that sets a positive example for other employees.
• Maintain a calm demeanor during periods of high stress.
• Self-motivated, learns quickly, and multitasks efficiently.
• Maintain punctual and consistent attendance.
  
  

Physical Characteristics (Physical attributes required with or without a reasonable accommodation)

• Maintain stationary (e.g., standing) for extended periods of time frequently and be on your feet for up to 8 hours per shift
• Move around the café throughout the day assisting staff and customers, as well as performing shift responsibilities constantly
• Move and lift supplies, equipment, boxes, and other items up to 50 pounds from the floor to shelves, under the counter, and up a set of stairs frequently
• Shift position in multiple directions to work all stations in the kitchen and behind the counter in the front of the house
• Reach items under counter and overhead on shelves frequently
• Tolerate exposure to cleaning solutions frequently
  
  

Tools Used (Equipment Required For The Position)

• Coffee Brewer
• Espresso Machine
• Cash Register
  
  

Environmental Factors (Working conditions (inside or outside))

• Indoor fast-paced café setting
  
  

Credentials/Experience (Minimum Level Of Education, Experience, And Certifications)

• Experience as a barista for 1 years
• Ability to serve coffee and espresso beverages in a consistent manner according to recipes
  
  

Other Requirements (Items that do not fit other categories such as travel, weekends, nights, etc.)

• Weekends required