What are the responsibilities and job description for the Field Service Supervisor position at George Koch Sons?
Field Service Supervisor – Automated Finishing Equipment
Location: Remote – Must reside within 1 hour of a major regional or international airport
Travel: Extensive (Weeks at a time on-site)
Join the Koch Finishing Systems team and play a vital role in delivering advanced automated paint finishing equipment to clients across North America. We are looking for a hands-on, driven Field Service Supervisor to oversee installation, start-up, and commissioning of our cutting-edge systems. If you thrive in a fast-paced, travel-heavy environment and are passionate about team leadership and customer satisfaction, this is the opportunity for you.
What You’ll Do:
Location: Remote – Must reside within 1 hour of a major regional or international airport
Travel: Extensive (Weeks at a time on-site)
Join the Koch Finishing Systems team and play a vital role in delivering advanced automated paint finishing equipment to clients across North America. We are looking for a hands-on, driven Field Service Supervisor to oversee installation, start-up, and commissioning of our cutting-edge systems. If you thrive in a fast-paced, travel-heavy environment and are passionate about team leadership and customer satisfaction, this is the opportunity for you.
What You’ll Do:
- Lead and supervise the installation, start-up, and commissioning of automated finishing equipment at customer sites.
- Manage field teams and contractors, ensuring safe, efficient, and high-quality execution of all project phases.
- Partner with Project Managers, Engineers, and clients to define project deliverables and schedules.
- Provide on-site technical support, troubleshooting, and customer training during equipment installation and optimization.
- Identify and resolve issues with mechanical, electrical, and control systems in real-time.
- Document and report project activities, service calls, installation checklists, and customer interactions.
- Enforce and model compliance with safety procedures, protocols, and site regulations.
- Share field insights with internal teams to help improve design, installation practices, and customer support.
- Commit to significant travel, spending multiple weeks at customer sites with planned breaks between assignments.
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field preferred or 5 years of experience in field service or industrial equipment installation, ideally with automation or finishing systems.
- Demonstrated ability to lead and mentor field teams, with a hands-on leadership approach.
- Solid troubleshooting skills in mechanical, electrical, and controls disciplines.
- Strong communication skills to interface confidently with customers, engineers, and project managers.
- Willingness and ability to travel extensively, including weekends as needed.
- Valid driver’s license with a clean driving record.
- Capable of lifting heavy equipment and working in challenging site conditions.
- Familiarity with PLCs, robotics, and industrial automation technologies is a strong plus.
- Be part of a growing team delivering world-class finishing solutions.
- Work on exciting projects in diverse industries across North America.
- Gain valuable, hands-on technical and leadership experience.
- Enjoy a flexible home base—live anywhere in the U.S. within an hour of a major airport.
