What are the responsibilities and job description for the Parts Counter Person position at George Moore Chevrolet?
TITLE: PARTS COUNTER PERSON
REPORTS TO: PARTS MANAGER
Welcome to George Moore Chevrolet located in Jacksonville, Florida. Customer satisfaction has been the cornerstone of our operation since we opened in 1986. We are proud of the community we serve and in return, that community has voted on Bold City Best, Best New Car Dealership! As a sign of our appreciation for the First Coast, it is a core value to give back to our community. Whether it's supporting small businesses or donating to local schools-George Moore Chevrolet is ingrained in the community.
George Moore Chevrolet started serving the Jacksonville area in 1986. In 2010, we opened in a new location at 10979 Atlantic Blvd, Jacksonville, FL 32225 in the heart of the Arlington automotive community.
We take pride in our employees. We make sure we employ the best and continue to invest in them. Our well trained staff makes it easy and timely to do business, with each team member bringing a high level of experience and expertise so that we can continue to deliver excellent service.
PURPOSE OF THE POSITION:
The Parts Assistant position will be responsible for helping the Parts Department in every area by picking up and dropping off parts/driving, checking in parts, restocking the merchandise, keeping the warehouse clean and organized and helping internal staff and customers on the counter. Pay is starting at $400.00 per week plus commission.
DUTIES AND RESPONSIBILITIES:
- Assist the Parts/Warehouse Manager in checking in parts and restocking the merchandise.
- Responsible for the safety and housekeeping of the parts area.
- Sweep the floors and empty the trash on a regular basis in the Parts Department.
- Provide customer satisfaction and represent the dealership in a professional manner.
- Keep warranty parts tote empty daily.
- Assist Parts/Warehouse Manager in purging warranty scrap parts.
- Answer the telephones in accordance with dealership guidelines.
- Provide fast and courteous service for internal, wholesale and retail customers.
- Assist technicians and Service Advisors in a timely manner with parts pricing and the availability of the parts necessary to complete their work order.
- Write purchase orders for parts and sublet work as needed.
- Responsible for completing all paperwork and turning it in daily to the business office.
- Responsible for reporting lost sales daily to improve off the shelf availability.
- Provide safe, fast and efficient deliveries and pick ups for wholesale customers when needed.
- Must show up for work on time and ready to work.
QUALIFICATIONS:
- Must be self motivated
- High energy/sense of urgency
- Be a team player
- Must have excellent customer service skills
- Must have the ability to multi-task
- Have knowledgeable computer skills
- Have a valid Florida driver license
- Must be able to pass a Background and MVR check
- GM/Domestic Experience Preferred
BENEFITS:
- Medical, Dental and Vision for Full Time employees working 30 hours or more
- 401K after 1 year of employment
- Longevity Fund/Bonus
- 1 week of vacation after 1 year of employment and 2 weeks after 2 years
- Five paid holidays (New Years Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
- GM training for all
- Closed Sundays
WORKING CONDITIONS:
The Parts Assistant will be standing for long periods of time. S/he will be moving around the parts area and warehouse frequently. S/he must be able to adjust to a variable fast or slow environment. S/he must be able to bend, stoop and lift within the parameters of the responsibility of the job. Must be able to drive the parts truck.
Salary : $36,500 - $45,000