What are the responsibilities and job description for the Account Director APAC position at George P Johnson Experience Marketing?
GPJ is the world's leading strategic experience marketing agency.
Job Purpose
This role will be responsible for leading one of our key global accounts, where you’ll work with the global GPJ team and a wider agency village to deliver complex sponsorship, exhibition and experiential marketing projects across the APAC region.
Key Responsibilities
Client / Account Management
- Responsible for retaining and growing the assigned account, you will proactively seek opportunities to do more for our client.
- Big picture thinking - You will apply your deep understanding of the client’s needs to help shape smart, relevant & proactive proposals.
- Build and maintain effective client relationships, ensuring that all clients’ needs are listened to, understood and responded to in a timely way.
- Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status / action items.
- Ensure stability of revenues by managing existing projects to ensure client needs are met.
- Ensure changes are clearly communicated to client and approved.
- Assess performance metrics and provide insights to improve future projects.
- Ownership of overall project success.
- Responsible for defining and ensuring clarity of project scope.
- Leads weekly client calls, client communications and debrief presentations.
- Collates relevant post event data, including clients response on the post event evaluation.
- Ensure compliance and championship of internal GPJ processes with internal and external stakeholders.
- You will own overall responsibility for account revenue targets.
- You will own the accountability for budget reconciliation and project closure within the prescribed timeframe.
- You will manage the budget process from a profit generation perspective including expense management, client quoting and profit modelling.
- You will manage the budget approval process and receipt of PO.
- Provide quarterly reports for both the client and internal stakeholders at a global level.
- You stay abreast of client billing escalation issues and ensure they are being resolved.
Creative Management
Success Measures
Please note this role requires up to 25% travel.
About you
Your Background, Skills & Experience
Seniority level
Director
Employment type
Full-time
Job function
Business Development, Customer Service, and Project Management
Industries
Events Services
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