What are the responsibilities and job description for the Receptionist position at George Petersen Insurance Agency?
Company Description:
George Petersen Insurance Agency has been independently owned since 1935, offering comprehensive coverage at competitive pricing. We are dedicated to serving our clients and helping to protect their assets with the in-house knowledge of our dedicated agents and ancillary services. Our agency offers business, employee benefits, and personal insurance services for various entities.
Position Description:
The front desk coordinator is responsible for welcoming visitors, determining their needs, and directing them accordingly. Insurance experience is preferred but not required. This is a full-time, long-term position with great opportunities for development.
Essential Functions:
- Greet visitors, determine their needs, and direct them to the proper person or office.
- Receive all telephone calls incoming to the agency and refer calls to the proper person or office.
- Route incoming faxes.
- Take messages for agency personnel.
- Act as a mailroom, responsible for opening and sorting mail.
- Pull and distribute documents from carrier websites.
- Perform other clerical and job-related duties or special projects, as required.
Job Requirements and Qualifications:
- MUST have front desk or administrative assistance experience.
- Possess excellent communication skills, understanding that this position is the first contact with our company.
- Ability to multi-task in a high-visibility area with frequent interruptions.
- Be a team player, detail-oriented, and organized.
- Dependability is essential.
- Must have a professional attitude and work style.
Other Information:
- Pay depends on the level of experience. Entry-level insurance range is $18.00 to $22.00/hour.
- Benefit package is available.
- Frequently work at a fast pace with unscheduled interruptions.
- Frequently sit for long periods of time.
- This is a public contact position that requires appropriate business apparel.
The statements contained in this job description reflect the general details necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.
George Petersen Insurance Agency is an Equal Employment Opportunity Employer and does not discriminate on the basis of sex, age, race, color, religion, national origin, mental or physical disability, marital status, or military service. No application will be rejected as a result of a disability that, with reasonable accommodation, does not prevent the performance of essential job duties.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Do you have prior experience working as a receptionist or in a customer-facing role?
- Are you proficient in using office software such as Microsoft Office Suite (e.g., Word, Excel, Outlook)?
- Do you have experience using multi-line phone systems?
Ability to Commute:
- Redding, CA 96002 (Required)
Work Location: In person
Salary : $18 - $22