What are the responsibilities and job description for the Front Desk Manager position at George the Salon?
Job description
Are you a hospitality professional with excellent organizational skills and a passion for delivering exceptional customer service? We are currently seeking a Front Desk Manager to join our team at George the Salon and help us create memorable experiences for our guests.
Responsibilities:
- Overseeing daily operations at the front desk
- Answer phone calls, book appointments, and greet guests.
- Greet guests and provide outstanding customer service
- Handle guest inquiries and resolve any issues in a timely manner
- Manage reservations, check-ins, and check-outs
- Supervise front desk staff and ensure all tasks are completed efficiently
- Conduct monthly inventory
- Manage wedding inquiries
- Collaborate with other departments to ensure smooth operations
Qualifications:
- Previous experience in a hospitality role, with a background in front desk operations preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment and remain calm under pressure
- Computer literacy
Schedule:
Tues, Wed, Thur: 11 am - 7 pm
Friday: 10 am - 6 pm
Saturday: 9 am - 5 pm
Sunday/Monday: OFF
If you are a dedicated professional with a passion for the hospitality industry, we would love to hear from you. Join our team and play a key role in creating a welcoming and efficient environment for our guests. Apply now to become our Assistant Front Desk Manager!
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
Experience:
- Front desk management: 2 years (Preferred)
Ability to Commute:
- Chicago, IL 60611 (Required)
Work Location: In person
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $50,000