SUFFOLETTA CASHIER

Description

GEORGETOWN-SCOTT COUNTY PARKS AND RECREATION  

POSITION TITLE: Cashier- Suffoletta Family Aquatic Center (Part-Time/Seasonal)  

POSITION CLASSIFICATION: NON-EXEMPT  

GRADE:  N/A  

HOURLY RATE:   $13.42 - $18.42      

DEPARTMENT:    Aquatics

IMMEDIATE SUPERVISOR: Head Cashier

SUPERVISES:  N/A

CHARACTERISTICS OF POSITION: This is a seasonal part-time position with Georgetown-Scott County Parks & Recreation at the Suffoletta Family Aquatic Center. Performs daily check-in and admissions for all customers, pass-holders, event attendees, and fitness attendees. Ensures all customers pay and enter the facility appropriately and counts and manages money properly throughout the day. Performs related work as required. Works a flexible schedule with open availability.

GENERAL DUTIES AND RESPONSIBLITIES:

Essential:  Participates in all in-service trainings (one per month). Brings all questions and concerns to immediate supervisory on duty. The Cashier is responsible for the admission and payment management of all Suffoletta Family Aquatic’s customers including daily admissions, pass holders, special event attendees, spectators, and fitness class customers. This position is tasked with ensuring all customers pay and enter facility properly. Report suspicious behavior experienced at the front desk to the Manager on Duty. Sell swim diapers and locker locks as they are requested or necessary. Enforce rules as necessary (no large pool floats, noodles, coolers, outside food and drinks, or alcohol allowed on the premises, proper swim wear worn in the pool, etc.). Communicates with Manager of Duty via radio or other devices regarding questions, concerns, incidents, or any major events transpiring on or near the property. Counts total money and profits at the end of the day and deposits daily revenue in bank deposit box alongside Manager on Duty. In the event of an emergency, the cashier will call and notify first responders while restricting entrance to customers until the situation is resolved. Statements to the media are not to be given by the employees. Media relations are the job of the Aquatic Manager or the Parks and Recreation Director, Refer all media to the Aquatic Manager or the Parks and Recreation Director. Other duties may be assigned, as necessary.

Nonessential:  May serve in any other areas or capacities deemed appropriate by the Aquatic Managers.

Qualifications

QUALIFICATIONS AND REQUIREMENTS:

Experience, Education, Special Training: High school diploma or GED certificate is preferred. Prior training in handling money and making sales is required. This position will be trained to the standards set by the Aquatic Managers and the organization before they begin working as an employee. Must have experience in working and conversing with the general public of all ages.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITITES:

Knowledge: General knowledge of cash register operations, credit card machine operations, cash register programs and facility rules (located on-line at gscparks.com)

Comprehensive knowledge of customer service. Detailed knowledge of effective communication with customers, staff, and supervisors. Strong knowledge of our recreation and register program. If a prospective applicant is hired, training will be offered.

SKILLS:  Effective communication skill are required. Must be skilled in basic math, counting addition, subtraction, multiplication, division, fractions, percentages, and any other math necessary to complete required tasks. Problem-solving and crisis mitigation skills are imperative.

Abilities: Ability to be honest and maintain moral fiber which operating around cash and other forms of currency. Ability to establish and maintain effective working relationships with Parks and Recreation employees, and the general public. Ability to prepare accurate incident and other types of reports. Ability to communicate effectively both orally and in writing. Ability to make decisions and perform under stress when problems arise. Ability to own and learn from mistakes.

SPECIAL LICENSING REQUIREMENTS:  Must be 18 years of age or older and a Valid Kentucky driver’s license on file with HR before operating a company vehicle. First Aid and CPR Certified.

ADDITIONAL REQUIREMENTS:       

Instructions:  Must arrive to work at least five (5) minutes early well rested and prepared for a busy day. Cashier will then remove start-up money from the safe, count the money, have a manager re-count it, them place it in the register. The cashier will then prepare and organize the front desk area for efficient use of the workspace throughout the day. The cashier will manage all admission and from desk transaction during their schedule shift, communicating to the Manager on Duty any problems that arise. At the end of day, cashier will count money and deposit revenue in the bank deposit box with the supervision of the Manager on Duty.

Processes: Works to refine current methods of assigned tasks. Communicates any questions, concerns, or ideas to correct issues and improve the workplace for all employees.

Review of Work:  Work is reviewed one to three times per year through oral and written reports during an evaluation interview with the Aquatic Managers.

Analytical Requirements:  N/A

Work Environment:  Indoor, Outdoor and Semi-Outdoor environments.

Availability:  Available to work most days of the week. Will be expected to work 3 - 5 days per week on average. Scheduled days off may be requested but are not guaranteed.

Physical Demands:     

                       Lifting:  Some lifting required (up to 50 lbs.). Requires standing, walking, running, and sitting. 

                       Use of Equipment:  Computers and cash drawers. Tools related to parks recreation and maintenance,                                                                   small hand tools, normal office equipment.

                          Vehicle Operation:  Automobile when needed.

Salary : $13 - $18