What are the responsibilities and job description for the Medical Receptionist position at Georgia Arrhythmia Consultants and Research...?
We are seeking a professional and friendly Medical Receptionist to join our team at GACRI. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. The ideal candidate should have excellent communication and organizational skills, as well as the ability to multitask and handle sensitive medical information with confidentiality.
Responsibilities:
Insurance Verification:
-Ensuring that a patient’s insurance coverage is active and applicable to the services they will receive.
Contacting insurance company to verify benefits, check financial responsibility and obtain authorization (if required) and update records.
Patient Check-In and Registration:
- Welcome patients and visitors with a warm and friendly demeanor
- Collect and verify patient information, including personal details and insurance coverage
- Ensure all necessary documents are completed accurately, adhering to office policies and procedures
- Schedule appointments and maintain the appointment calendar efficiently
- Provide necessary information to patients regarding office procedures and policies
Administrative Support:
- Manage phone calls professionally, directing inquiries to appropriate personnel
- Answer patient questions or concerns promptly, or escalate to the appropriate staff member when necessary
- Coordinate with medical staff and physicians to ensure smooth patient flow
- Collect co-payments and verify insurance coverage accurately
- Assist patients with filling out necessary financial and insurance paperwork
Office Organization and Communication:
- Maintain a clean and organized reception area, ensuring a professional and welcoming environment
- Collaborate with other team members to ensure smooth office operations
- Communicate effectively with patients, staff, and other healthcare professionals in a professional and courteous manner
Requirements:
- High school diploma or equivalent; additional certification or training in medical administration is a plus
- Proven experience as a medical receptionist or in a similar customer service role
- Familiarity with medical terminology and healthcare processes is a plus
- Proficient computer skills, including knowledge of electronic medical records (EMR) systems
- Exceptional communication skills, with the ability to communicate effectively and compassionately with patients and colleagues
- Strong organizational and multitasking abilities, with attention to detail
- Professional demeanor and commitment to maintain patient confidentiality
- Ability to work collaboratively as part of a team and handle difficult situations professionally
- Flexibility to travel to our clinic locations.
Joining GACRI as a Medical Receptionist offers an opportunity to contribute to the well-being of our patients, and be part of a dedicated and supportive team. If you possess the necessary skills and demonstrate a patient-centered approach to care, we invite you to apply for this position.
Job Type: Full-time
Benefits:
- 401(k)
- Free parking
- Health insurance
- On-site gym
- Paid orientation
- Paid time off
Medical Specialty:
- Cardiology
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person