Regional Director, LTC - Northeast Region (00081296)

The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state. 

DCH is committed to providing superior Customer Service and Communication, embracing Teamwork and fostering Accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.

The Georgia Department of Community Health, is seeking qualified candidates for the position of Regional Director, LTC Unit (Northeast Region) with the Healthcare Facility Regulation Division. This leadership role is home-based and is responsible for overseeing regulatory activities and guiding a team of surveyors who conduct on-site inspections of healthcare facilities across the region. The Regional Director will ensure compliance with state and federal healthcare regulations, manage regional operations, provide strategic direction, and collaborate with internal and external stakeholders. This position requires extensive regional travel (up to 90% overnight) to support and supervise field operations, as well as occasional weekend and after-hours work. The ideal candidate will have strong leadership abilities, regulatory knowledge, and experience managing remote teams in a dynamic environment.

Under broad supervision, the Regional Director is responsible for leading and managing regulatory programs within the assigned geographic region. This position provides strategic direction, supervision, and oversight of professional teams engaged in regulatory review, enforcement, and compliance monitoring across a variety of licensed facilities and services. The Regional Director ensures adherence to state and federal regulations, oversees survey and enforcement activities, and fosters a culture of accountability, integrity, and continuous improvement. Additionally, this position performs the following.

• Directs programs of regulatory review and enforcement in a variety of areas. Performs investigations and audits as necessary. 
• Manages human resources and directs administrative activities, such as interviews, hiring, training, evaluating performance, and disciplining and discharging employees when necessary.
• Demonstrates knowledge of proposed laws, regulations, and legislation in the program area
• Provides oversight for statewide inspections of facilities.
• Ensures appropriate dissemination and communication of pertinent regulations and guidelines.
• Monitors the effectiveness of the licensing/certification process.
• Performs investigations, accountability audits, and other duties related to alleged violations of all applicable statutes, standards, rules, and regulations.
• Plans, organizes, and directs regulatory enforcement activities to meet all applicable statutes, standards, and regulations.
• Creates and reviews performance management documents with staff as required.
• Conducts training and presentations as needed or as assigned.
• Performs other job duties and responsibilities as needed or as assigned.

Essential Job Functions:

• Coordinate the activities and the unit priorities for complaint resources.  
• Supervises unit staff, including monitoring output, and ensuring compliance with policies and procedures. 
• Tracks, monitors, plans, coordinates, or schedules activities on a complex level to ensure deadlines or requirements are met.
• Evaluate programs, procedures, or processes for effectiveness through review (reports, forms, operations, findings, quality assurance activities, performance measures, and best practices) and report results or make recommendations to resolve issues or improve performance. 
• Expected to liaise for the assigned area on complex issues with agency staff or outside entities. 
• Plans to attend, participate in, and monitor staff training. 
• Manages and develops staff through conferences, mentoring, training, and performance appraisal. 

Knowledge Skills Abilities:

• Skill in managing and providing leadership to professional-level staff.
• Ability to express oneself professionally (orally and in writing).
• Skill in problem-solving and decision-making.
• Skill in building and maintaining effective work relationships.
• Ability to plan and direct program activities to support agency goals.
• Skill in using Microsoft Office software: Word, Excel, Access, Outlook.
• Knowledge of and ability to interpret local and state laws and regulations. 
• Knowledge of applicable agency program policy and monitoring systems.
• Ability to devise solutions to administrative problems.
• Ability to establish goals and objectives, organize workloads, and set priorities to meet deadlines.
• Ability to develop and evaluate administrative policies and procedures.
• Ability to communicate with others to provide, exchange, verify information, answer inquiries, address issues, or resolve problems or complaints.
• Ability to effectively interact with others in political/stressful situations.
• Ability to coach employees to develop their capabilities, including providing encouragement and training to improve job performance.
• Ability to problem-solve, multi-task, and organize; excellent interpersonal skills; and ability to track multiple activities with competing priorities.

Note: Possession of a valid driver's license, which would enable the applicant to drive in Georgia, and use of a car at work, are required for employees in this job.

Note: After hire, this position is required to successfully complete all preparatory training provided, including successful completion of the Surveyor Minimum Qualifications Test within the first 12 months of employment as required by Sections 1819(g) (2) (C) (ii) of the Social Security Act, as amended, and Article IV (B) of the Agreement pursuant to Section 1864 of the Social Security Act. 

Preferred Qualifications

Preference will be given to candidates who have a background in healthcare and, in addition to meeting the qualifications listed above, possess the following:

• SMQT Certification
• 3-5 years of work related experience administering and monitoring the compliance of healthcare programs
• Advanced degree in health related, healthcare administration or business related field
• Significant experience developing and implementing program policy
• Experience as licensed healthcare professional
• Demonstrated ability to produce high-quality documentation with attention to detail.
• Strong communication, organizational, report-writing, and time-management skills.

EARN MORE THAN A SALARY!  In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. 

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.

This position is unclassified and employment is at-will. Candidates for this position are subject to a pre-employment background history and reference check.

For more information about this job and other career opportunities with DCH, please visit our Careers Page: https://www.governmentjobs.com/careers/dchga.

Salary : $78,000 - $85,643